Your Privacy Is Our Responsibility

Tapk app Privacy Policy

We respect your personal information and store it with the highest level of security. Read this policy to understand how we handle your data.

Last Updated: January 1, 2026 Language: Bengali (BD) GDPR Compliant

Our Privacy Commitment

The steps we take to protect your data on tapk app

End-to-End Encryption

All your personal and financial information is protected with SSL/TLS encryption technology. Third parties have no way of accessing or reading your data.

No Data Selling

Tapk app never sells your personal information to advertisers or third parties. Your data belongs to you alone.

User Controls

You can view, update, or delete your information at any time. You have full control over your data.

Secure Servers

Our data servers comply with international security standards. Regular security audits and assessments are conducted.

Cookie Controls

We only use necessary cookies. You may disable optional cookies at any time. There is no unwanted tracking.

Dedicated Privacy Support

Our dedicated support team is always on hand for any privacy-related questions or concerns.

Introduction

Introduction & Applicability

Welcome to tapk app. Our Privacy Policy explains how we collect, use, store, and protect your personal information.

By using the tapk app website or app, creating an account, or accessing our services, you are considered to have agreed to this Privacy Policy. This policy is part of our Terms & Conditions Connected and working together.

Our commitment: Protecting your privacy is both our legal obligation and ethical commitment. We will never sell your data or use it for any unauthorized purpose.

01

What Information We Collect

Tapk app collects different types of information in different situations. Here is a detailed breakdown:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email, mobile number, address Account Management & Notifications
Financial Information Payment methods, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device information, cookies Security & Service Improvement
Usage Data Game history, betting activity Delivering a Personalized Experience

We only collect information that is strictly necessary to provide our services. Requesting unnecessary or sensitive data goes against our policy.

02

Purpose of Data Use

Tapk app uses your information for the following purposes:

  1. Account Management: Completing the registration process, verifying login, and keeping your account secure.
  2. Service Delivery: Operating betting, gaming, lottery, and other services.
  3. Payment Processing: Deposits and withdrawals processed securely.
  4. Legal Compliance: Meeting KYC, AML (Anti-Money Laundering), and other legal obligations.
  5. Customer Support: Resolving issues and answering queries.
  6. Security: Preventing fraud, scams, and hacking.
  7. Development: Continuously improving the quality of our platform and services.

We will never use your data for marketing purposes without your consent. You will always have the option to opt out of marketing communications at any time.

03

Data Sharing Policy

Tapk app never sells your personal data. However, in certain limited circumstances, we may share information with specific parties:

  • Payment Providers: Necessary information is shared with trusted payment gateways to process transactions.
  • Law Enforcement: Information may be shared with government authorities under a court order or legal obligation.
  • Technology Partners: Technology service providers who support platform operations may have limited access to data, but they operate under strict confidentiality agreements.
  • Auditors & Regulatory Authorities: Data may be shared with regulatory authorities as required for licensing and compliance purposes.

What we never do: Selling or renting your data to advertisers, data brokers, or any third party for commercial purposes.

04

Data Protection Practices

The technologies and measures tapk app uses to protect your information:

256-bit SSL Encryption

All data transfers on the website and app are protected with industry-grade SSL encryption.

Two-Factor Authentication (2FA)

Option to enable OTP-based verification as an additional security layer on your account.

Firewall & DDoS Protection

Our servers are protected by advanced firewalls and DDoS attack prevention systems.

Regular Security Audits

Penetration testing is conducted by a third-party expert team every quarter.

Staff Security Training

All our staff strictly adhere to data protection policies and receive regular training.

05

Cookie Policy

Tapk app uses cookies to enhance your experience. Cookies are small text files stored in your browser.

We use three types of cookies:

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functionality Cookies: To remember your preferences, such as language and theme. These are optional.
  • Analytics Cookies: Used to understand how the site is used. You can disable these at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the site.

06

Your Rights

Tapk app fully supports the following rights for you:

Right to Access

Right to Rectification

Right to Erasure

Right to Restrict Processing

Right to Data Portability

Right to Object to Processing

To exercise any of these rights, email us at privacy@tapkapp.com. We will respond to your request within 30 days.

Important: We are required to retain certain data for a specified period to meet legal obligations. In such cases, deletion requests may not be fully fulfilled.

07

Data Retention Period

We do not retain your data longer than necessary. General data retention guidelines:

  • Account Information: For the duration of the active account and 5 years after closure
  • Financial transaction records: Minimum 7 years as required by law
  • Gaming History: For the duration of the active account and 3 years after closure
  • Cookies & Browsing Data: Until session ends or up to 1 year
  • Support Contact: 2 years after resolution

Once the retention period expires, data is permanently deleted or fully anonymized.

08

Minor Protection

Tapk app strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that a minor is using our platform, we will immediately close that account and delete any data collected. If you believe a minor is accessing our services, please contact us.

To learn more about responsible gaming, visit our Responsible Gaming View page.

09

Policy Updates

This Privacy Policy may be updated to reflect changes in technology, law, or our services. When changes occur, we will:

  • Update the "Last Updated" date at the top of the page
  • For significant changes, we will notify you at your registered email address
  • We will notify you via banners or notifications on the platform

If you do not agree to the updated policy, you may close your account. Continued use of the platform after any changes will be considered acceptance of the new policy.

10

Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to us:

Data Privacy Officer
privacy@tapkapp.com
General Support: support@tapkapp.com
Response time: within 30 business days

Privacy FAQs

What Our Users Want to Know About Privacy

No, never. tapk app does not sell your personal data to any third party, advertiser, or data broker. This is one of our core principles and something we do not compromise on.

You can invoke your "Right to be Forgotten" to request deletion of your data. However, financial transaction records and KYC information must be retained for a specified period for legal reasons. For more details, email us at privacy@tapkapp.com.

We only determine your approximate location via IP address, which is used solely for fraud prevention and legal compliance. We do not track GPS or real-time location.

Yes. In the event of a security breach, we will notify the relevant regulatory authorities within 72 hours in accordance with international standards, and inform affected users via email as promptly as possible.

Absolutely! Every marketing email includes an "Unsubscribe" link at the bottom. You can also update your notification preferences in your account settings. Note that security-related emails cannot be turned off.

Your data is secure — play with complete peace of mind!

Your privacy is fully protected on tapk app. Join the thousands of Bangladeshi bettors who trust us and start your journey today.

100% Secure
SSL Encrypted
No Data Selling
GDPR Compliant
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